PRIVACY POLICY
Last updated: August 2026
FitWisz (“we”, “us”, “our”) operates fitwisz.com. This policy explains what information we collect, how we use it, and the choices you have. We keep it in plain English because you deserve to actually understand it.
WHAT WE COLLECT
Information you give us:
When you place an order, we collect your name, email address, shipping address, and phone number (if provided). When you join our newsletter, we collect your email address. When you contact us, we collect whatever you include in your message.
Payment information:
We never see or store your full card details. All payments are processed by our secure payment provider, which is PCI-compliant and encrypts your transaction end to end.
Information collected automatically:
Like most websites, we collect standard technical data such as your IP address, browser type, pages visited, and time spent on the site. This happens through cookies and similar technologies.
HOW WE USE YOUR INFORMATION
- To process and deliver your orders, including sharing your shipping details with our fulfillment partners and carriers (this is necessary to get your order to you)
- To send order confirmations, tracking updates, and respond to your enquiries
- To send our newsletter and offers, only if you signed up — every email includes an unsubscribe link
- To improve our website, products, and customer experience
WHO WE SHARE IT WITH
We share information only with services required to run the store: our payment processor, our fulfillment and shipping partners, our email service, and our website hosting provider. We do not sell your personal information to anyone.
COOKIES
Cookies help the site function (like keeping items in your cart) and help us understand how visitors use the site. You can block or delete cookies in your browser settings, though some parts of the site (like checkout) may not work properly without them.
YOUR RIGHTS
You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from marketing emails at any time using the link in any email. To make any request, contact us through the Contact page and we’ll respond within a reasonable timeframe.
DATA RETENTION
We keep order information as long as needed for legal, tax, and accounting purposes. Newsletter data is kept until you unsubscribe.
CHILDREN
Our website is not intended for anyone under 18, and we do not knowingly collect information from minors.
CHANGES TO THIS POLICY
If we update this policy, the new version will be posted on this page with an updated date.
CONTACT
Questions about this policy or your data? Reach us through the Contact page at fitwisz.com/contact-us.